Frequently Asked Questions

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Will OMNI work with my existing equipment?

Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System

Can OMNI stream FM radio or TV audio from one OMNI to another OMNI?

This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio.

Can I use my OMNI+ device without the HK Controller App?

Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ devices that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up any OMNI+ devices you may have.

How can I reset my Omni+ speaker(s)?

There is a reset button on the bottom of the Omni+ devices. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network.

What can I use to clean the enclosure?

We recommend using a microfiber cloth to polish the high-gloss surfaces, and a vacuum with either a stationary brush attachment or hose to clean the speaker grille. Do not use water to clean the products.

Can I change Wi-Fi channels manually?

The Wi-Fi channel is set by your home router. Consult your router documentation for help on manually setting the Wi-Fi channel.

I deleted a room in the app by using the ungroup function, but now it shows up again.

If you ungroup a room while some of the products in the room are not connected to Wi-Fi, then when these devices rejoin your Wi-Fi network, the room will be visible again. Ungroup the room again to fully remove the room.

What is the difference between Sleep and Standby status?

There is only one standby state, not separate standby and sleep states.

What devices can interfere with Omni 10+, Omni 20+ and Omni 50+ system and cause possible dropouts in sound?

If you have other networks or Bluetooth devices close to the Omni+ speaker, then these devices may interfere and result in drop outs. Also, placing your Omni+ speakers close to microwave ovens can result in lowered performance.

The Bluetooth name is the same on all products. Can this name be changed?

No, the Bluetooth name is fixed.